Terrible Air Asia Indonesia (Again???!!)

Two days after my complaint for Air Asia Indonesia, I was facing another problem with it. Today, I supposed to fly to Jakarta from Balikpapan on 10:00AM. Due to information I heard from Mr. A that Air Asia Indonesia is an on-time airline, I was heading to Sepinggan airport and standing in front of Air Asia Indonesia’s check-in counter on 09:00AM (In time).

And, what a surprise when the officer told me that this flight was cancelled due to some aircraft’s machine problem. Then, I was thinking about Mr. A’s words (Quote: “Air Asia is a strict airline, we cannot disobey the rules even you are the President –<NOTE: Impossible that our President want to take a flight with this ^&#*%@ airline>–, but in fact we can postpone or cancel your flight for safety reason”). Safety? Thanks a lot of being care about the passenger, but I just want to ask how about the confirmation of canceled flight? Does Air Asia Indonesia has it? I already gave my cell phone number, but Air Asia Indonesia didn’t contact me nor my company. Therefore, I stucked at the airport for 4 hours (Again??) because I have already checked-out from my hotel. Mad? Nope. Just asking why this airlines exist…
My suggestion, Air Asia Indonesia should fix every little thing before targeting a bigger scale on airlines industry. This thing is annoying and wasting both my time and my money.<T.T>