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Complaint for esia…
Author: defendy28 Jul
Today on 20:35:56, I had a bad experience with one of the telecom operator named esia (and I’m sure that my friends too). For short explanation, esia has a promotion for the call that was over one hour, the customer can get a “talk time” bonus of Rp 2,200.00. So, in addition, it only cost me Rp 1,100.00 to call over one hour (+ the extra minute I used). But today….. When I almost reached one hour conversation (on minute 59:40), suddenly there was “buzzing” noise and the phone call had just ended. <WHAT THE HECK!!!>
I often see other blogs and articles about esia’s “misleading” and some sort of “conspiracy” to manipulate those “talk time” bonus. I, myself, had this experience for more than 3 (three) times. It’s unfortunate that esia (bakrie telecom) has to cheat on it’s customers. If the reason is the signal strength and some network problem, why did I experience it for so many times?! (all happened on minute 59). I fell dissapointed that esia did the thing which I called “public misleading”. Let you guys decide it…. (T_T <– lost Rp 2,200.00)
3 Responses for "Complaint for esia…"
i know why esia like that, remember adinda has spend over 2 bilion rupiah for her wedding. That is fast way to bring bakrie family money back, hehe..
it meant we as esia user’s pay for adinda wedding (?)..
Hahaha…. U’re true…. But still, I lost Rp 2,200.00…
@syam
hahahahhaha.. really funny and it’s true.
why don’t you write a critic to detikcom or kompas ? ^^
Hmm… as we know, telecommunication industry has a price war nowadays. You’ve to be more patient. I think, almost all of esia users have a same experience like you did.
Hermawan Kartajaya in his blog wrote:
“…8 marketing phenomena in the first semester of 2008, 8 reasons to forget the price war and 8 creative strategies to use in the second semester of 2008. With this festival, I urge fellow marketers to move away from the price war. We have to be even more creative entering this second semester.”
So.. i think Esia must have a creative strategy to avoid another complaint for the customers.
Don’t worry ’bout Rp 2.200,-
Remember “Time is precious than money”
We don’t know either esia use timer or the BTS isn’t support enough. But, think positively, you have save your brain from cancer …. CMIWW .. hehe
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