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BB Jave trackball problem

It’s annoying lately playing with my jave. As far as I can notice my jave’s trackball is not responsive anymore. For two days, I only use my jave to chat because I can’t navigate smoothly one after another menu. Today, I bring my jave to Indosat’s BB Service. I met Mr. Ari who took care of my jave. He said that I only have to wait. After 1 hour of doing nothing except breathing (borriiingg you know….), he came out and brought my jave. He told me that what he could do at the moment was cleaning up the trackball and its trackpad.

Hmmm, I asked him whether the action of cleaning is not enough. Maybe there’s some part changes, does Indosat have the required parts? He simply told me NO. If there’s some part changes, Indosat’ll deliver it to RIM through RIM Authorized Service Center located on Sunter. How long does it take? This is the nice thing: 1,5 months. Just to replace trackball needs 1,5 months? He explained further. Nowadays, there’s no local BB repairman that’s certified by RIM. So, the unit must be sent to RIM and it usually takes 1-2 months.

From this information, I got 2 points:
1. Our regulator which allows RIM to distribute Blackberry if RIM has at least 1 service center is totally unsupportive to customer needs. Actually whay I want as a customer is a fast, reliable, and low budget repair. But, the fact is the service center’s purpose is to gather broken units and deliver them to RIM HQ. Not a REAL SC! RIM built it only for fulfilling basic reqs from regulator (administratively). So sad….
2. I realize if RIM after sales service is like this, it makes no difference between buying from provider and from local distributor (which is lower in price). Buying Provider Handheld is only misleading us to something that you can get by buying a cheaper one at distributor. I mean, just imagine if your unit is broken. Both will be brought to that “fake” SC and you’ve to wait 1-2 months. The same right? Maybe if we buy from a local distributor, our problem can be fixed quickly because it has the resources although they’re not certified yet.

Choose what you like, this’ just my opinion and I’m just playing my role as customer :lol:

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  • Filed under: Works
  • Yesterday on 15:43 exactly, I received an SMS telling me that I was rewarded an iPod Shuffle 2GB from MudahMudik promotion which was held by Indosat. I remember that I was taking the games in Mudah mudik website (www.mudahmudik.com). This excited me mostly because my previous MP4 player doesn’t play the sound clearly. The 2.5mm headset port on it is not functioning properly.

    Actually, how can I get this iPod? Simple, I just play games on that site called ngabuburit game. It consists 3 games. Those are nice games indeed but because my schedule, I only play it for a several times for about 2 hours. Don’t really think about the prize. But here I am. Making a fortune through quiz and event and lucky me with Indosat because it’s my second prize from Indosat. (BB Jave is the 1st one: older post). Thanx Isat and Thanx God. :) from now your can call me online prize hunter. :p

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  • Filed under: My Life
  • My Post using BB

    “Hello world” is always powerful when testing :)

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  • Filed under: Others
  • AMIBIOS Beep Code

    Still related to your computer beep code, now I want to share the BIOS beep codes based on your motherboard’s manufacturer. I’ll discuss American Megatrends (AMI) first.

    Also called AMIBIOS, there are several beep codes which give general information for IT Troubleshooter or IT Support. Here are the list

    • 1 Beep: A single beep from an AMI based BIOS means there has been a memory refresh timer error. The solution is often to replace the RAM in the computer.
    • 2 Beeps: Two beeps means there has been a parity error in base memory. This is an issue with the first 64KB block of memory in your RAM. The solution is usually to replace the memory.
    • 3 Beeps: Three beeps means there has been a base memory read/write test error. Replacing the RAM usually solves this AMI beep code.
    • 4 Beeps: Four beeps means that the motherboard timer is not working properly. A hardware failure with an expansion card or the motherboard itself could be the cause of this beep code.
    • 5 Beeps: Five beeps means there has been a processor error. A damaged expansion card, the CPU, or the motherboard could be prompting this AMI beep code.
    • 6 Beeps: Six beeps means that there has been an 8042 Gate A20 test error. This beep code is usually caused by an expansion card that has failed or the motherboard that is no longer working.
    • 7 Beeps: Seven beeps indicates a general exception error. This AMI beep code could be caused by an expansion card problem, a motherboard hardware issue, or a damaged CPU. Replacing the faulty hardware usually fixes the cause of this beep code.
    • 8 Beeps: Eight beeps means that there has been an error with the display memory. This beep code is usually caused by a faulty video card. Replacing the video card usually clears this up.
    • 9 Beeps: Nine beeps means that there has been an AMIBIOS ROM checksum error. Literally, this would indicate an issue with the BIOS chip on the motherboard. However, since replacing a BIOS chip is sometimes impossible, this AMI BIOS issue is usually corrected by replacing the motherboard.
    • 10 Beeps: Ten beeps means that there has been a CMOS shutdown register read/write error. This beep code is usually caused by a hardware issue with the AMI BIOS chip. A motherboard replacement will usually solve this problem, although it could be caused by a damaged expansion card in rare situations.
    • 11 Beeps: Eleven beeps means that the cache memory test has failed. Some piece of failing hardware is usually to blame for this AMI BIOS beep code.

    That’s what I can share for now, tomorrow I’ll let you know the info for other manufacturers.

    Source: www.ami.com